Stephen Matthews
About Stephen Matthews
Stephen Matthews serves as the Division Marketing; Marketing Operations and Analytics Leader at Milliken & Company, where he has worked since 2015. He has held various roles within the company, contributing to significant revenue growth and product launches in the flooring market.
Current Role at Milliken & Company
Stephen Matthews serves as the Division Marketing; Marketing Operations and Analytics Leader at Milliken & Company. He has held this position since 2015, contributing to the company's marketing strategies and analytics efforts in Spartanburg, SC. His role involves overseeing marketing operations and utilizing data analytics to drive business decisions.
Previous Positions at Milliken & Company
Stephen Matthews has held multiple roles at Milliken & Company since joining the organization. He worked as the Division Pricing Leader from 2013 to 2015 and as a Strategic and Market Analyst from 2007 to 2010. His earlier experience includes positions as a Customer Contact/Product and Process Improvement Engineer and as the Dye & Finish Department Engineering Manager/Project Manager. His diverse roles have provided him with a comprehensive understanding of the company's operations.
Education and Expertise
Stephen Matthews earned a Bachelor of Science in Textile Sciences and Engineering from North Carolina State University, completing his studies from 1997 to 2002. He furthered his education by obtaining a Master of Business Administration (M.B.A.) from the University of South Carolina - The Moore School of Business between 2004 and 2006. His educational background supports his expertise in marketing operations and analytics.
Achievements in Product Development and Sales
Stephen Matthews successfully launched a new product category for Milliken, targeting the fastest growing segment in the global flooring market. This initiative achieved a first-year forecast of $5 million. Additionally, he developed a program that increased incremental sales by $6.5 million over the target revenue in 2016 without incurring additional sales costs.
Contributions to Sales Operations
Stephen Matthews has made significant contributions to sales operations at Milliken & Company. He collaborated with the Vice President of Sales to save over $350K in commissions, which were redirected to fund new incentive programs. He also created training dashboards to highlight best practices and areas for improvement, and implemented a clearly defined pipeline process for forecasting and identifying key accounts.