Urva Soni
About Urva Soni
Urva Soni is a Customer Experience Manager at Milliken & Company, where she has worked since 2015. She previously served as Showroom Manager at Interface for four years and holds a BA (Hons) in Interior Design & Technology.
Current Role at Milliken & Company
Urva Soni serves as the Customer Experience Manager at Milliken & Company, a position she has held since 2015. Based in London, she focuses on enhancing customer interactions and ensuring satisfaction with the company's products and services. Her role involves analyzing customer feedback and implementing strategies to improve the overall customer experience.
Previous Experience at Interface
Prior to her current role, Urva Soni worked at Interface as the Showroom Manager from 2011 to 2015. During her four years in this position, she was responsible for managing the showroom operations in London, United Kingdom. This role involved showcasing products, engaging with clients, and driving sales through effective presentation and customer engagement.
Education and Expertise
Urva Soni holds a BA (Hons) in Interior Design & Technology from London Guildhall University. Her educational background supports her professional expertise in various areas, including trend analysis, sales, retail, jewelry, and art. This diverse skill set contributes to her effectiveness in customer experience management within the textiles industry.
Professional Background in Textiles
Urva Soni has a professional background in the textiles industry, which informs her approach to customer experience and product management. Her experience in this field allows her to understand market trends and customer preferences, enhancing her ability to deliver tailored solutions and services.
Yoga Professional
In addition to her role at Milliken & Company, Urva Soni is also a yoga professional. This aspect of her career reflects her commitment to wellness and personal development, which may influence her approach to customer interactions and team dynamics.