Vanessa Choules
About Vanessa Choules
Vanessa Choules serves as the Vice President of Customer Service at Polartec and has held the role of Customer Service Director International since 1996. She also works as the Director of Customer Service at Milliken & Company, contributing to her extensive experience in customer service management.
Work at Polartec
Vanessa Choules has held multiple roles at Polartec since 1996. She currently serves as the Vice President of Customer Service, a position she has held since 2019. In this role, she oversees customer service operations and strategies, focusing on enhancing customer satisfaction and service efficiency. Additionally, she has been the Customer Service Director International for 28 years, contributing to the company's global customer service initiatives.
Work at Milliken & Company
Since 2019, Vanessa Choules has been the Director of Customer Service at Milliken & Company. In this capacity, she is responsible for managing customer service teams and ensuring that client needs are met effectively. Her experience in customer service management supports Milliken's commitment to delivering high-quality service and maintaining strong customer relationships.
Education and Expertise
Vanessa Choules possesses extensive experience in customer service management, with a career spanning over 28 years in the industry. Her expertise includes developing customer service strategies, managing teams, and improving service delivery processes. This background equips her to address the complexities of customer service in a competitive market.
Background
Vanessa Choules is based in the Maastricht Area, Netherlands. Her long tenure in customer service roles has provided her with a deep understanding of the sector and its challenges. This background has informed her approach to leadership and service excellence in both Polartec and Milliken & Company.