Gregory Wied
About Gregory Wied
Gregory Wied is a Technical Services Administrator at Milliman in Seattle, Washington, where he has worked since 2021. He has a diverse background in IT, having held various roles including Systems Analyst at Microsoft and IT Generalist at BSQUARE.
Work at Milliman
Gregory Wied has been employed at Milliman as a Technical Services Administrator since 2021. In this role, he fulfills a dual function, providing both domain infrastructure and desktop support. He is also responsible for designing tools aimed at optimizing data utilization. His work focuses on leveraging data to enhance customer satisfaction and productivity within the technical services department.
Education and Expertise
Gregory Wied has a diverse educational background. He studied at San Jacinto College, where he earned an Associate of Arts and Sciences (AAS) in Microsoft Networking and Desktop Support from 2009 to 2012. He furthered his education at Western Governors University, obtaining a degree in Business - IT Management between 2016 and 2019. His expertise includes business intelligence and data analysis, emphasizing the importance of data in automation and service delivery.
Background
Gregory Wied has a varied professional history. He began his career at CenterPoint Energy as a Clerk B, where he worked for seven years from 2005 to 2012. He then served in the US Navy as an Electronics Repair technician for two months in 2012. Following this, he held several positions, including Systems Analyst II - Lead at Microsoft from 2013 to 2016 and IT Generalist at BSQUARE from 2016 to 2017. He also worked as a Desktop Analyst Senior at PolyClinic from 2018 to 2021.
Achievements in Technical Services
Throughout his career, Gregory Wied has developed a strong focus on data utilization to improve technical services. His background in data center support complements his current responsibilities in domain infrastructure and desktop support. He has recognized the critical role of data in enhancing automation, predictive analytics, and overall service delivery, contributing to improved customer satisfaction and productivity.