Ilonda Palacios
About Ilonda Palacios
Ilonda Palacios is a Process Improvement Manager at Milliman, currently developing a financial data visualization tool to enhance decision-making. With extensive experience in various roles at Milliman since 2001, she focuses on streamlining Accounts Payable processes and improving employee engagement within the Finance department.
Current Role as Process Improvement Manager
Ilonda Palacios currently serves as a Process Improvement Manager at Milliman, a position she has held since 2017. Based in the Greater Seattle Area, she focuses on developing a financial data visualization tool that enhances decision-making by providing user-friendly access to key performance indicators. Her work aims to streamline operations and improve information accessibility for decision makers.
Previous Experience at Milliman
Ilonda Palacios has extensive experience at Milliman, having worked in various roles since 2001. She served as a Financial Support Specialist from 2001 to 2005, followed by a position as Team Lead from 2005 to 2009. After a brief period as an Accounts Payable professional from 2014 to 2017, she transitioned to the role of Process Improvement Manager, where she worked until 2021 in Williamsburg, Virginia. This diverse background within the company has equipped her with a comprehensive understanding of financial processes.
Education and Academic Background
Ilonda Palacios has a solid educational foundation in English Language and Literature. She earned an Associate of Arts degree from San Antonio College from 1998 to 2000. Following this, she obtained a Bachelor of Arts degree from the University of Washington between 2002 and 2006. Additionally, she completed an Associate's degree in Business/Office Automation/Technology/Data Entry at Hallmark University in 1996.
Leadership in Employee Engagement
In her current role, Ilonda Palacios leads a People Engagement group that collaborates with the CFO and Controller to enhance the employee experience within the Finance department. This initiative is expected to have positive impacts across the corporate team, demonstrating her commitment to improving workplace culture and employee satisfaction.
Research Initiatives in Accounts Payable
Ilonda Palacios is actively researching Accounts Payable processes with the goal of streamlining operations. Her focus is on improving information accessibility for decision makers, which reflects her dedication to enhancing operational efficiency within the finance sector.