Jacob Franklin
About Jacob Franklin
Jacob Franklin is a Customer Service Representative currently employed at Milliman in Dallas, Texas. He has a background in computer science and has held various positions, including roles in customer service, IT, and web development.
Current Role at Milliman
Jacob Franklin has been employed at Milliman as a Customer Service Representative since 2021. He is based in Dallas, Texas, and has accumulated three years of experience in this role. His responsibilities include assisting clients with inquiries and providing support related to Milliman's services.
Previous Experience at Yanfeng
Prior to his current position, Jacob worked at Yanfeng as a Backup Team Lead for eight months in Belvidere, Illinois, from 2018 to 2019. In this role, he contributed to team management and operational support, enhancing the efficiency of the team.
Background in IT and Web Development
Jacob's career began with roles in technology and web development. He served as an IT Technician at Bob Jones University for nine months in Greenville, South Carolina, from 2017 to 2018. Additionally, he worked as a Web Developer at Camp Infinity for seven months during the same period, where he focused on developing and maintaining web applications.
Education in Computer Science
Jacob Franklin studied Computer Science at Bob Jones University from 2017 to 2018, achieving some college credit. He furthered his education at Dallas County Community College, where he is pursuing an Associate of Science degree in Computer Science, attending from 2019 to 2021.
Early Career and Education
Jacob's early career included a position as a Warehouse Associate at Motion Industries from 2019 to 2020 in the Dallas-Fort Worth Metroplex. He also worked as a Store Associate at Family Dollar for one month in Rockford, Illinois, in 2017. Jacob completed his high school education at North Love School, earning a High School Diploma from 2013 to 2017.