James Martucci

Desktop Support Specialist @ Milliman

About James Martucci

James Martucci is a Desktop Support Specialist at Milliman, where he has worked since 2018. He holds a Bachelor's degree in Information Technology with a minor in Web Design from the State University of New York College at Plattsburgh, where he also gained experience in coding web applications and managed the development of Android applications as a Project Manager during his studies.

Current Role at Milliman

James Martucci has been employed at Milliman as a Desktop Support Specialist since 2018. In this role, he provides technical support and troubleshooting for desktop systems within the Greater New York City Area. His responsibilities include ensuring that all desktop systems operate efficiently and effectively, addressing user issues, and maintaining hardware and software installations.

Education and Expertise

James Martucci earned a Bachelor's degree in Information Technology with a minor in Web Design from the State University of New York College at Plattsburgh. He studied from 2014 to 2018, during which he gained experience in coding several web applications. His educational background has equipped him with the skills necessary for his current role and previous projects.

Internship Experience at STEALTHbits Technologies

In 2017, James Martucci completed a three-month internship at STEALTHbits Technologies in Hawthorne, New Jersey. This experience allowed him to develop an understanding of corporate environments and project deadlines. His internship provided practical exposure to the technology sector, enhancing his skills in project management and application development.

Project Management in Android Application Development

During his studies at SUNY Plattsburgh, James Martucci managed the development of Android applications as a Project Manager. This role involved overseeing the project lifecycle, coordinating with team members, and ensuring that project goals were met within specified timelines. His involvement in application development contributed to his technical expertise.

Previous Work Experience

Before his current role, James Martucci worked as a server at The Burger Loft in New City, New York, from 2011 to 2012. This position provided him with customer service experience and skills in a fast-paced work environment. His early work experience laid the foundation for his professional development in technology and support roles.

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