Jim Ebert
About Jim Ebert
Jim Ebert is a Senior Pension Analyst in Client Services with expertise in process automation and system implementations. He has worked at Milliman since 2019 and previously held the same position at Mercer for seven years.
Work at Milliman
Jim Ebert has been employed at Milliman as a Senior Pension Analyst in Client Services since 2019. In this role, he manages client relationships and oversees project management and system testing for a large-market defined benefit and hybrid client team. His responsibilities include ensuring the successful implementation of processes and systems that enhance client service delivery.
Previous Experience at Mercer
Prior to joining Milliman, Jim Ebert worked at Mercer as a Senior Pension Analyst in Client Services from 2012 to 2019. During his tenure in Vernon Hills, IL, he developed advanced skills in process automation and system implementations. He was responsible for managing client relationships and played a key role in project management for the client team.
Education and Expertise
Jim Ebert holds a Bachelor's degree in Economics from the University of Illinois at Chicago. His educational background provides a strong foundation for his analytical work in the pension industry. He possesses advanced skills in programming languages such as SQL and VBA, which he utilizes in his current role to enhance system functionality and process efficiency.
Project Management and System Testing
In his current position at Milliman, Jim Ebert has primary ownership of project management and system testing for a large-market defined benefit and hybrid client team. His role involves coordinating various aspects of project execution, ensuring that systems meet client needs and function effectively.
Client Relationship Management
Jim Ebert is fully acclimated to managing client relationships in his role at Milliman. His experience in client services enables him to effectively communicate with clients and address their needs, ensuring a high level of service and satisfaction.