Kevin Hicks, Cpc, Qpa, Qka
About Kevin Hicks, Cpc, Qpa, Qka
Kevin Hicks is a Senior Account Manager at Milliman, where he has worked since 2015. He has a background in actuarial science and extensive experience in account management and product development.
Current Role at Milliman
Kevin Hicks serves as a Senior Account Manager at Milliman, a position he has held since 2015. In this role, he is responsible for managing client accounts and ensuring the delivery of high-quality actuarial services. His extensive experience within the company includes previous roles as an Account Manager and Account Representative, contributing to his comprehensive understanding of client needs and service delivery.
Previous Experience at Milliman
Before his current role, Kevin Hicks worked at Milliman in various capacities. He served as an Actuarial Technician from 2000 to 2004, where he gained foundational actuarial skills. He then progressed to Account Manager from 2011 to 2015, and Account Representative from 2004 to 2011. His tenure at Milliman has allowed him to develop a deep expertise in actuarial services and client management.
Military Background
Kevin Hicks has a background in the military, having served in the Army National Guard as an Automated Logistical Specialist from 1994 to 2000. During this six-year period, he was based in the Springfield, Illinois area. This experience contributed to his organizational and logistical skills, which he later applied in his professional career.
Education and Qualifications
Kevin Hicks holds a Bachelor of Science degree in Actuarial Science from the University of Illinois Urbana-Champaign, where he studied from 1998 to 2000. He also earned an Associate of Science degree in Mathematics from Lincoln Land Community College, studying from 1996 to 1997. His educational background provides a strong foundation for his work in actuarial services.
Achievements and Contributions
Throughout his career, Kevin Hicks has made significant contributions to Milliman. He led a team in developing the Milliman Online Total Rewards (OTTER) communication platform and conducted user experience product demonstrations to enhance client offerings. He has also collaborated with marketing teams to create promotional content and managed implementations of the Milliman Actuarial Retirement Calculator (MARC) system.