Mike Lamora
About Mike Lamora
Mike Lamora is a Quality Assurance Engineer with extensive experience in technology implementations and quality assurance practices. He has held various roles in reputable companies, including Mercer and Milliman, and possesses a strong educational background in English and Computer Applications from the University of Notre Dame.
Work at Milliman
Mike Lamora has been employed at Milliman as a Quality Assurance Engineer since 2018. In this role, he focuses on ensuring the quality of technology implementations by collaborating with cross-functional teams. His responsibilities include defining and managing quality assurance best practices, which encompass both broad strategies and specific technical documentation.
Previous Experience at Mercer
Before joining Milliman, Mike Lamora worked at Mercer for a total of ten years. He served as a Senior Implementation Analyst from 2007 to 2011, followed by a role as Quality Assurance Lead from 2012 to 2018. In these positions, he was responsible for driving the quality of technology implementations and navigating a diverse set of technologies, including legacy systems and new platforms.
Background in Technology and Support Roles
Mike Lamora has a diverse background in technology and client support roles. He worked at Hewitt Associates as a Systems Analyst from 2004 to 2007 and at Profund Systems Inc as a Client Support Manager from 2000 to 2004. These experiences contributed to his ability to transform complex client requirements into effective business solutions.
Education and Expertise
Mike Lamora earned a Bachelor of Arts degree in English and Computer Applications from the University of Notre Dame, where he studied from 1996 to 2000. His educational background supports his expertise in quality assurance and technology implementation, enabling him to communicate effectively across various levels of an organization.
Quality Assurance Skills
Mike Lamora demonstrates strong skills in quality assurance, including the ability to communicate strategy and vision to senior executives and technical details to analysts. He defines and documents quality assurance best practices, ensuring that teams are aligned toward achieving high-quality outcomes in technology implementations.