Leo Scherer
About Leo Scherer
Leo Scherer is an IT Help Desk Specialist II at Squar Milner, where he has worked since 2017. He holds an Associate's degree in Computer and Information Sciences and has certifications in CompTIA Network+ and CompTIA Cybersecurity Analyst (CySA+).
Work at Squar Milner
Leo Scherer has been employed at Squar Milner since 2017, serving as an IT Help Desk Specialist II for seven years in San Diego, California. During his tenure, he held the position of IT Help Desk Team Lead from 2019 to 2021, where he oversaw team operations. Additionally, he served as Supervisor of IT Operations for one year during the same period. His roles involved providing technical support and managing IT-related tasks to enhance operational efficiency.
Current Role at Lendistry
Since 2021, Leo Scherer has worked as the Service Desk Manager at Lendistry in Los Angeles, California. In this role, he is responsible for managing the service desk operations, ensuring that IT support is delivered effectively to meet the needs of the organization. His experience in IT support and management contributes to the overall performance of the service desk team.
Education and Certifications
Leo Scherer studied Computer and Information Sciences and Support Services at San Diego Miramar College, where he earned an Associate's degree. He also pursued further education at San Diego Continuing Education, focusing on Computer Programming and Vendor/Product Certification, achieving CompTIA A+ certification in 2014. He holds additional certifications, including CompTIA Network+ and CompTIA Cybersecurity Analyst (CySA+), which validate his expertise in network administration and cybersecurity.
Professional Background
Leo Scherer has a diverse professional background, having worked in various IT roles since 2014. He began his career as a Computer Technician at Father Joe's Villages, followed by a position as Lead Technician in Enterprise Technology at Baker Tilly US from 2020 to 2021. He also worked at EY as a Legal Assistant from 2001 to 2005. His experience spans non-profit organization management and technical support, equipping him with a broad skill set in IT.
Technical Expertise
Leo Scherer possesses extensive expertise in disaster recovery, network administration, wireless networking, and troubleshooting. His technical skills enable him to address complex IT challenges effectively. His certifications and hands-on experience contribute to his ability to manage IT operations and support within various organizational contexts.