Andrew Groves
About Andrew Groves
Andrew Groves is a Customer Success professional currently working at Mimeo in the Greater Memphis Area. He has a background in advertising and business administration, with previous roles at NovaCopy, Breakthru Beverage Group, and Marriott International.
Work at Mimeo
Andrew Groves has been working at Mimeo in the role of Customer Success since 2017. He has accumulated over seven years of experience in this position, contributing to the company's focus on enhancing customer satisfaction and engagement. His responsibilities likely include ensuring that clients receive the support they need to effectively utilize Mimeo's services and products.
Previous Experience
Before joining Mimeo, Andrew Groves held several positions in various organizations. He worked as a Solutions Consultant at NovaCopy from 2016 to 2017, where he provided tailored solutions to clients in the Greater Memphis Area. Prior to that, he served as a Supplier Support Manager at Breakthru Beverage Group for one year in 2012-2013 in Cicero, IL. Additionally, he was the Director of Services at Marriott International from 2009 to 2012 in the Bloomington/Normal, Illinois Area.
Education and Expertise
Andrew Groves earned a Bachelor of Science (B.S.) degree in Advertising and Business Administration from the University of Illinois at Urbana-Champaign, where he studied from 2004 to 2008. In addition to his undergraduate education, he participated in a UK Parliament Internship program at Arcadia University in 2007, which lasted for 11 months. This combination of education and practical experience has equipped him with a diverse skill set applicable to customer success roles.
Professional Development
Andrew Groves has pursued opportunities for professional development throughout his career. His experience in customer success at Mimeo builds on his previous roles in service-oriented positions, where he developed skills in client management and support. His educational background in advertising and business administration further complements his professional journey, providing a foundation for understanding client needs and business operations.