Richard Gorges
About Richard Gorges
Richard Gorges is a Customer Success Manager at Mimeo, where he has worked since 2021. He has a diverse background in customer relations and sales, with previous roles at companies such as Barnes & Noble, LoopNet, and Monster Worldwide.
Work at Mimeo
Richard Gorges has been employed at Mimeo since 2021, serving as a Customer Success Manager. In this role, he focuses on enhancing customer satisfaction and retention. He has contributed significantly to a high customer retention rate and identifies opportunities for account expansion. Gorges plays a key role in driving product enhancements by collaborating cross-functionally to advocate for customer needs. His performance at Mimeo earned him the President's Club 2023 award, recognizing him as the top Customer Success Manager within the organization.
Previous Experience
Prior to his current role at Mimeo, Richard Gorges held various positions in different organizations. He worked at LoopNet as a Territory Manager I from 2007 to 2012, where he managed sales territories. He also served as a Retention Relationship Manager II (Team Lead) at Monster Worldwide from 2012 to 2017. His experience includes a role as a Global Account Manager at Advanced Systems Concepts, Inc. from 2017 to 2018, and as a Digital Marketing Consultant at HigherVisibility from 2020 to 2021. Earlier in his career, he worked as a Sales Associate at Gain Capital and as Head Cashier at Barnes & Noble.
Education and Expertise
Richard Gorges studied at Lehman College, where he earned a Bachelor of Arts degree in Philosophy and Mathematics from 2003 to 2006. His educational background provides him with a strong analytical foundation, which he applies in his professional roles. Gorges has developed expertise in customer success management, sales, and digital marketing throughout his career, contributing to his effectiveness in driving customer satisfaction and retention.