Ailen Mahmoud
About Ailen Mahmoud
Ailen Mahmoud is a Peripatetic Crisis Support Worker currently employed at Mind in London, England, where she provides crisis support services during out-of-hours. She holds a Bachelor's degree in Psychology, a Master's degree in Cognitive Behavioural Therapy, and a PhD in Psychology applied to cognitive neurosciences.
Work at Mind
Ailen Mahmoud has been employed as a Peripatetic Crisis Support Worker at Mind since 2021. In this role, she provides crisis support services during out-of-hours, specifically from 6pm to 1am, ensuring availability throughout the year. She offers both face-to-face and telephone support to individuals experiencing mental health crises. Ailen tailors her approach to meet the diverse needs of service users, engaging in one-to-one and group support sessions.
Previous Experience in Crisis Support
Prior to her current position, Ailen worked at Hestia Charity as a Domestic Violence and Abuse Support Worker from 2020 to 2021 for a duration of seven months. She also served as a Therapy Support Worker at Voluntary Organisation - BME for four months in 2020. Both roles contributed to her experience in providing essential support to individuals facing crises.
Education and Expertise
Ailen Mahmoud holds a Bachelor degree in Psychology from Universidad Argentina de la Empresa, which she completed from 2014 to 2018. She furthered her education at Buckinghamshire New University, achieving a Master's degree in Cognitive Behavioural Therapy from 2021 to 2022. Additionally, she obtained a PhD in Psychology applied to cognitive neurosciences from Universidad Maimónides, completing her studies from 2020 to 2023. Ailen also completed an intensive training in Neuropsychology at ETEO Equipo de Terapia Cognitiva y Evaluación in 2018.