Amy Franklin
About Amy Franklin
Amy Franklin serves as the Associate Director of Network Operations at Mind, where she has worked since 2019. She oversees the operational management of a network of over 120 local Mind organizations, ensuring their sustainability and alignment with community needs.
Work at Mind
Amy Franklin serves as the Associate Director of Network Operations at Mind, a position she has held since 2019. In this role, she oversees the operational management and support for a federated network comprising over 120 local Mind organizations. Her responsibilities include driving operational excellence and ensuring consistency across the Networks and Communities Department. Franklin plays a key role in aligning Mind's activities with the needs of diverse communities, including mental health service users, women, and minority groups.
Education and Expertise
Amy Franklin studied Business Studies at the University of the West of England, where she earned a BA Hons from 1998 to 2002. In addition to her degree, she has been pursuing a Prince 2 Practitioner certification since 2010, enhancing her project management skills. This educational background supports her current role in operational management within the mental health sector.
Background
Franklin has extensive experience in network operations and management. Her role at Mind involves ensuring the sustainability and growth of the local Mind network. She leads the Networks unit, focusing on harnessing the power of Mind's federated model to strengthen local partnerships. Her work emphasizes stakeholder and relationship management, network learning and support, and quality assurance within the department.
Achievements
In her capacity as Associate Director of Network Operations, Amy Franklin is responsible for driving initiatives that reflect the diverse needs of communities served by Mind. She has successfully managed the operational aspects of a large federated network, ensuring that local organizations are supported effectively. Her leadership in the Networks unit has contributed to the strengthening of partnerships and the overall impact of Mind's services.