Annaliese Colebrook
About Annaliese Colebrook
Annaliese Colebrook is a Trainee Counsellor and Enquiries Officer currently employed at Mind since 2019, and has served as the Written Contact Team Leader at Simplyhealth since 2016. She has previous experience in retail and insurance management, having held positions at Next Retail Ltd, Be Wiser Insurance, and One Insurance Solution.
Current Role at Mind
Annaliese Colebrook serves as a Trainee Counsellor and Enquiries Officer at Mind, a leading mental health charity in the UK. She has held this position since 2019, contributing to the organization's mission of providing support and information to individuals experiencing mental health issues. In her role, she engages with clients, addressing their inquiries and offering guidance on mental health resources.
Experience at Simplyhealth
Annaliese has been with Simplyhealth since 2016, where she currently holds the position of Written Contact Team Leader. Over her eight years at the company, she has developed skills in managing written communications and ensuring effective responses to customer inquiries. Her role involves overseeing a team that handles customer correspondence, enhancing the overall customer experience.
Previous Employment at Next Retail Ltd
Prior to her current roles, Annaliese worked as a Sales Manager at Next Retail Ltd from 2008 to 2013. In this five-year position, she was responsible for managing sales operations and leading a team to achieve retail targets. Her experience in retail management provided her with valuable skills in customer service and team leadership.
Leadership Experience at Be Wiser Insurance
Annaliese was part of the Leadership Team at Be Wiser Insurance from 2015 to 2016. During her one-year tenure, she contributed to strategic decision-making and team management, enhancing operational efficiency within the organization. This role further developed her leadership capabilities in a fast-paced environment.
Team Leadership at One Insurance Solution
Annaliese served as a Team Leader at One Insurance Solution from 2013 to 2015. In this two-year role, she was responsible for guiding a team in delivering insurance solutions to clients. Her leadership in this position helped to streamline processes and improve team performance in Torquay, United Kingdom.