Hayley Cuthbert
About Hayley Cuthbert
Hayley Cuthbert serves as the Supporter Relations Senior Officer: Income & Operations at Mind, where she has worked since 2021. With a background in various operational roles, she has extensive experience in managing donation processes and team leadership.
Current Role at Mind
Hayley Cuthbert serves as the Supporter Relations Senior Officer: Income & Operations at Mind, a position she has held since 2021. In this role, she oversees the donations handling process and manages a team of four Income & Operations Coordinators. She works closely with key internal and external stakeholders to ensure effective operations within the organization. Her responsibilities include ensuring the smooth processing of donations and enhancing supporter relations.
Previous Experience at Mind
Prior to her current role, Hayley Cuthbert worked at Mind in various capacities. She served as the Income & Operations Officer from 2020 to 2021, where she was responsible for overseeing the donations handling process. Before that, she held the position of Income & Operations Coordinator from 2019 to 2020. Her progression within the organization reflects her expertise in income and operations management.
Retail Experience
Hayley Cuthbert has extensive experience in retail, having worked in several positions. She was a Merchandising Assistant at Disney Store in 2015 and held various roles at Disney Store from 2013 to 2017, including Distributor and Assistant Merchandiser. Additionally, she worked as a Sales Assistant at University College London Shop and Coast, Aurora Fashions Ltd. This background has contributed to her skills in merchandising and customer relations.
Educational Background
Hayley Cuthbert studied at University College London (UCL), where she earned a Bachelor of Arts (B.A. Hons) in Linguistics from 2010 to 2013. Prior to that, she attended Havering Sixth Form College, achieving high grades in subjects including English Language, Media Studies, and Theatre Studies. She also completed her secondary education at Brittons School and Technology College, where she achieved 3 A*s and 7 As in various subjects.
Skills and Competencies
In her current role at Mind, Hayley Cuthbert demonstrates strong leadership and management skills by overseeing a team of Income & Operations Coordinators. Her experience in both nonprofit and retail sectors has equipped her with a diverse skill set, including stakeholder management and operational oversight. Her educational background in linguistics further enhances her communication abilities, making her effective in her interactions with supporters and colleagues.