Helen Bass
About Helen Bass
Helen Bass is a Human Resources Assistant at Mind, where she has worked since 2020. She has extensive experience in human resources and system administration, having previously held positions at Traka and Spurgeons.
Work at Mind
Helen Bass has been serving as a Human Resources Assistant at Mind since 2020. In this role, she contributes to the organization's HR functions, focusing on employee support and administrative tasks. Her tenure at Mind has spanned four years, during which she has engaged in various HR initiatives aimed at enhancing employee experience and operational efficiency.
Previous Experience in Human Resources
Before joining Mind, Helen worked as a Human Resources Advisor at Traka from 2019 to 2020. Her responsibilities included advising on HR matters and supporting employee-related processes. Prior to her role at Traka, she spent 15 years at Spurgeons as a System Specialist for Resourcelink, where she focused on HR and payroll system enhancements.
Technical Skills and Contributions
Helen has experience with the Resourcelink HR/Payroll system, having worked as a System Officer for seven years. In this capacity, she was involved in adding new functionalities and upgrades to the system. Additionally, she utilized Cognos to provide management information data, aiming to improve employee experience through training and guidance on self-service functions.
Temporary Roles and Versatility
Helen has also held temporary positions, including a brief role with Bedford County Council, where she tested new functionalities on Resourcelink and addressed employee queries. She worked as a System Administrator at Bedford Borough Council for two months in 2019. These experiences have allowed her to support various business functions, showcasing her versatility and adaptability in HR and IT.
Analytical Mindset and Continuous Improvement
Helen possesses a strong analytical and inquisitive mindset. She is dedicated to learning and improving processes within her roles. Her focus on enhancing employee experience and operational efficiency reflects her commitment to continuous improvement in the HR field.