Laila Ozola
About Laila Ozola
Laila Ozola serves as the Shop Manager at Mind in Cambridge, England, a position she has held since 2019. Previously, she managed a shop for Cancer Research UK from 2012 to 2019.
Work at Mind
Laila Ozola has served as the Shop Manager at Mind since 2019. In this role, she oversees the daily operations of the shop located in Cambridge, England. Her responsibilities include managing staff, ensuring customer satisfaction, and maintaining inventory levels. Under her management, the shop aims to support the mental health charity's mission by providing a welcoming environment for customers and promoting the organization's initiatives.
Previous Experience at Cancer Research UK
Before joining Mind, Laila Ozola worked at Cancer Research UK (CRUK) as a Shop Manager from 2012 to 2019. During her seven years at CRUK, she was responsible for managing the shop's operations, staff, and fundraising activities. Her experience in this role contributed to her skills in retail management and customer engagement, which she has brought to her current position at Mind.
Career Timeline
Laila Ozola's career in retail management spans over a decade. She began her role at Cancer Research UK in 2012, where she worked for seven years before transitioning to Mind in 2019. Her continuous experience in shop management has equipped her with the expertise needed to effectively run retail operations in the charity sector.