Michelle Tannor
About Michelle Tannor
Michelle Tannor serves as the Senior CRM Training Officer at Mind in London, United Kingdom, a position she has held since 2019. With a background in supporter engagement and database administration, she has accumulated extensive experience in various roles within the nonprofit sector.
Work at Mind
Michelle Tannor has been employed at Mind since 2019, serving as the Senior CRM Training Officer. In this role, she focuses on training and developing staff in customer relationship management practices. Prior to her current position, she worked as a CRM Delivery Officer at Mind from 2017 to 2019. Her experience at Mind spans a total of five years, contributing to the organization's mission in London, United Kingdom.
Previous Experience in Supporter Engagement
Before joining Mind, Michelle Tannor held various roles at Breast Cancer Now. She started as a Supporter Care Assistant from 2012 to 2013, then progressed to Supporter Services Assistant from 2013 to 2015. In 2015, she briefly worked as an Individual Engagement Executive in Direct Marketing and later as a Supporter Engagement Executive for six months. These positions involved direct interaction with supporters and managing engagement strategies.
Database Management Experience
Michelle Tannor has significant experience in database management. She worked as a Database Administrator at the National Heart Foundation of Australia from 2015 to 2017. Additionally, she served as a Database Coordinator at the National Breast Cancer Foundation for two months in 2017. These roles involved overseeing data integrity and supporting organizational initiatives through effective database management.
Education and Expertise
Michelle Tannor earned a Bachelor of Arts (B.A.) in American Studies from the University of Essex, completing her studies from 2004 to 2008. This educational background provides her with a foundation in cultural studies, which complements her professional roles in supporter engagement and customer relationship management.
Early Career Roles
Michelle Tannor began her career in customer service roles, including a position as a Customer Service Representative at Hubworking from 2008 to 2009. She also worked as a Corporate Receptionist at Ultimate Security Services from 2011 to 2012. These early experiences contributed to her skills in communication and client interaction, which are essential in her subsequent roles.