Rupa Varu
About Rupa Varu
Rupa Varu serves as the Income and Operation Coordinator at Mind, where she has worked since 2016. Her previous roles include positions at various organizations, including Marie Curie UK and Church Homeless Trust, where she focused on supporter services and database management.
Current Role at Mind
Rupa Varu currently serves as the Income and Operation Coordinator at Mind, a position she has held since 2016. In this role, she is responsible for managing financial processes and ensuring accurate income allocation. She collaborates with the Finance and Data teams to maintain the accuracy of monthly accounts and income, adhering to established deadlines. Rupa actively oversees costs related to response handling and fulfillment, ensuring compliance with agreed cost schedules. Her work includes performing regular quality control checks on administrative tasks and generating monthly and quarterly reports.
Previous Experience at Mind
Rupa Varu has held multiple positions at Mind prior to her current role. She worked as a Senior Supporter Care Officer from 2014 to 2016, where she focused on supporter engagement and care. Additionally, she served as a Membership Assistant for six months in 2014 and briefly as a Supporter Services Coordinator in 2016. Her experience at Mind spans various aspects of supporter services, contributing to her expertise in managing donor relationships and operational processes.
Professional Background
Rupa Varu has a diverse professional background in support services and operations. Before her tenure at Mind, she worked at Marie Curie UK as a Supporter Services Officer from 2009 to 2013, where she managed supporter interactions. She also served as a Donor Response and Fulfillment Team Leader at RNIB for two months in 2013 and had a brief role at Church Homeless Trust as a Database & Support Services Assistant. Her early career included a position at the Science Museum Group in the sales team.
Education and Training
Rupa Varu completed her secondary education at Loxford High School. While specific higher education details are not provided, her extensive work experience in various support roles indicates a strong foundation in operational and administrative skills relevant to her career.
Key Responsibilities and Skills
In her current role and previous positions, Rupa Varu has developed key skills in financial management and operational efficiency. She has established processes for timely income allocation and performed quality control checks to ensure accuracy in administrative tasks. Rupa has also been involved in reviewing supplier performance against service level agreements (SLAs) and managing postal returns, demonstrating her ability to liaise effectively with external partners.