Sharon Letten

Sharon Letten

Mindline Mental Health Call Handler @ Mind

About Sharon Letten

Sharon Letten is a Mindline Mental Health Call Handler with a strong background in psychology and education. She has worked in various roles within educational institutions and currently volunteers with Cruse Bereavement Care, providing support to individuals experiencing grief.

Current Role at Mind

Sharon Letten has been working at Mind as a Mindline Mental Health Call Handler since 2021. In this role, she actively supports clients experiencing mental health crises, providing immediate assistance and guidance. Her work is crucial in helping individuals navigate their mental health challenges. Additionally, she serves as a Mental Health Crisis Worker at Mind, further contributing to the organization's mission to improve mental health support in the United Kingdom.

Previous Educational Roles

Sharon Letten has a diverse background in education, having worked as a Psychology Teacher at Honiton Community College and Taunton School International. She taught psychology at Honiton Community College for one year from 2019 to 2020 and spent three months at Taunton School International in 2019. Additionally, she held the position of Head of Social Science at Orleans Park School from 2017 to 2018, where she led the social science department.

Educational Background and Qualifications

Sharon Letten has an extensive educational background in psychology and counseling. She studied at The Open University, where she achieved a Bachelor of Science (BSc) and a Master’s degree in Psychology. She also completed various counseling certifications, including an Advanced Diploma in Counseling from Iron Mill College and a Certificate in Trauma-Informed Counseling from the Manchester Psychotherapy Institute. Furthermore, she obtained a Level 4 Certificate in Careers Management in Schools from CSW Aim Award.

Volunteer Experience

In addition to her professional roles, Sharon Letten has been volunteering with Cruse Bereavement Care since 2020. As a Cruse Bereavement Volunteer, she provides support to individuals coping with grief and loss. This volunteer work complements her mental health roles and showcases her commitment to helping others in challenging situations.

Professional Development in Mental Health

Sharon Letten has pursued various professional development opportunities in mental health. She completed a Mental Health First Aid course in 2021, which equipped her with essential skills to support individuals facing mental health challenges. Her continuous education in counseling and psychology reflects her dedication to enhancing her expertise in the mental health field.

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