Trini C.
About Trini C.
Trini C. is a Supporter Care Officer at Mind in London, England, with a background in psychology and experience in supporter care and research assistance. She has contributed to system improvements at Mind and has held various roles in academic and volunteer settings.
Current Role at Mind
Trini C. currently serves as a Supporter Care Officer at Mind, a mental health charity in the United Kingdom. She has held this position since 2020, contributing to the organization's mission of supporting mental health awareness and care. In her role, she plays a key part in ensuring that service level agreements are met by monitoring the performance of Supporter Care Coordinators. Her experience in this position has allowed her to develop and improve systems and processes in collaboration with the Supporter Relations Manager.
Previous Experience at Mind
Before her current role, Trini C. worked at Mind as a Supporter Care Coordinator from 2019 to 2020. During her seven-month tenure in London, she gained valuable experience in supporter care and engagement, which laid the foundation for her subsequent role as Supporter Care Officer. Her contributions during this period helped enhance the organization's supporter relations.
Academic Background
Trini C. studied at the University of Bath, where she earned a Bachelor of Science (BSc) in Psychology from 2015 to 2019. Her academic background provided her with a strong foundation in psychological principles, which informs her work in supporter care. Prior to her university education, she attended Altrincham Grammar School for Girls from 2007 to 2014.
Research Experience
Trini C. has significant research experience, having worked as a Research Assistant at both Yale University and the University of Bath. At Yale, she was involved in research from 2017 to 2018 for 11 months. Following that, she continued her research work at the University of Bath from 2018 to 2020 for two years. This experience has equipped her with skills in data analysis and project management.
Volunteer and Early Work Experience
Trini C. began her career with volunteer work at Project Trust from 2014 to 2015. Additionally, she worked as an Administrative Assistant at the University of Bath from 2018 to 2019 and as a Crew Member at McDonald's from 2013 to 2014. These roles contributed to her development of customer service skills and administrative capabilities.