Ursula Johnston
About Ursula Johnston
Ursula Johnston serves as the Interim Client Services Officer at Mind in London, where she has worked since 2021, focusing on financial processing and training program coordination. She has held various roles in organizations such as Canal & River Trust and National Children's Bureau, contributing to community engagement and program delivery.
Work at Mind
Ursula Johnston has served as the Client Services Officer (Interim) at Mind since 2021. In this role, she is responsible for various financial processing tasks, which include generating purchase orders and maintaining financial records. Ursula plays a key role in supporting the delivery team by maintaining and updating CRM systems and databases. Her contributions are aligned with Mind's mission to provide mental health support and services.
Previous Experience
Prior to her current position, Ursula worked at Canal & River Trust as the Strategic Programmes Delivery Manager from 2019 to 2020. During her tenure, she contributed to the organization by organizing shared learning events and coordinating training programs. She also held the position of Interim Strategic Programme Delivery Manager for three months in 2019. Before her time at Canal & River Trust, Ursula was the Community Engagement Manager at the National Children's Bureau from 2017 to 2019.
Education and Expertise
Ursula Johnston studied at Southwark College, where she earned a BTEC National Diploma in Caring Services from 1993 to 1995. She furthered her education at the University of Roehampton, achieving a Bachelor of Arts with First Class Honours in Early Childhood Studies from 2005 to 2008. Her educational background supports her expertise in community engagement and program delivery.
Background
Ursula Johnston has a diverse professional background, with significant experience in client services, program management, and community engagement. She has worked in various roles that emphasize her commitment to supporting organizations in achieving their missions. Her career spans multiple organizations, including Mind, Canal & River Trust, and the National Children's Bureau, all based in the United Kingdom.