Aubrey Erickson
About Aubrey Erickson
Aubrey Erickson is a Technical Writer currently employed at Mindbody, where she has worked since 2020. Previously, she served as the Lead Customer Support Specialist at Mindbody for seven years and held the position of West Coast Service Manager at Cambridge SoundWorks for nine years.
Work at Mindbody
Aubrey Erickson currently serves as a Technical Writer at Mindbody, a position held since 2020. Prior to this role, Aubrey worked as the Lead Customer Support Specialist at Mindbody from 2013 to 2020. During this seven-year tenure, Aubrey contributed to customer support initiatives in the San Luis Obispo, California area. In the current role, Aubrey focuses on creating clear and concise documentation to support users and enhance product understanding.
Previous Experience at Cambridge SoundWorks
Before joining Mindbody, Aubrey Erickson worked at Cambridge SoundWorks as the West Coast Service Manager from 1998 to 2007. This nine-year role involved overseeing service operations in San Jose, California. Aubrey's responsibilities included managing customer service processes and ensuring the delivery of quality support to clients.
Education and Expertise
Aubrey Erickson studied at Santa Barbara City College, focusing on Architecture and Sculpting from 1992 to 1993. This one-year program provided foundational knowledge in design and artistic techniques. Earlier, Aubrey completed general studies at Midland School, earning a High School Diploma from 1990 to 1992. This educational background supports Aubrey's skills in technical writing and customer support.
Background
Aubrey Erickson has a diverse professional background that spans technical writing and customer support. With experience in both the technology and service sectors, Aubrey has developed a unique skill set that combines technical knowledge with customer-focused communication. This background has been instrumental in roles at Mindbody and Cambridge SoundWorks.