Charlotte Free
About Charlotte Free
Charlotte Free is the Manager of Implementation at Mindbody, where she has worked since 2017, focusing on regional KPIs for the EMEA Onboarding team. She has a background in education and technical support, having previously worked at Sky and various schools in the UK.
Work at Mindbody
Charlotte Free has served as the Manager of Implementation at Mindbody since 2017. Based in Sheffield, United Kingdom, she has focused on implementing regional KPIs and goals for the EMEA Onboarding team. Her role involves introducing new products into the EMEA region while ensuring that these implementations align with regional differences. Charlotte regularly collaborates with global contacts to enhance team performance and streamline processes within the implementation department.
Previous Experience
Before joining Mindbody, Charlotte Free worked at Sky as a Technical Support Specialist for 11 months in Sheffield from 2015 to 2016. She also has experience in education, having taught French at multiple institutions, including De Warenne Academy, Smithills School, and Featherstone Academy in 2014 and 2015. Her diverse background in both technical support and education contributes to her current role in implementation.
Education and Expertise
Charlotte Free earned a Bachelor of Arts degree in French and Russian from The University of Sheffield, where she studied from 2006 to 2010. She furthered her education at the University of Leeds, completing a year of study in Education from 2011 to 2012. This educational background provides her with a strong foundation for her current responsibilities in implementation and team management.
Key Responsibilities
In her role at Mindbody, Charlotte Free is responsible for creating scalable processes tailored to the EMEA region for the Onboarding team. She utilizes data-driven decision-making to analyze and improve team performance, ensuring that the implementation department meets its objectives. Her focus on regional KPIs and goals is essential for aligning the team's efforts with broader organizational strategies.