Courtney Patricia Lara
About Courtney Patricia Lara
Courtney Patricia Lara serves as an Executive Assistant at Mindbody, where she has worked since 2018. She specializes in client engagement, training, and project management, leveraging her knowledge of MINDBODY software to support customer success.
Work at Mindbody
Courtney Patricia Lara has served as an Executive Assistant at Mindbody since 2018. In this role, she operates from San Luis Obispo, California, and focuses on enhancing client experiences by recommending additional value-added services and products based on their specific needs. She plays a key role in guiding clients to align their business objectives with MINDBODY software, ensuring they maximize the platform's potential. Courtney also facilitates onboarding trainings for new customers, helping them set up and implement the software effectively to achieve their goals.
Education and Expertise
Courtney studied at Cuesta College, where she gained foundational knowledge that supports her professional development. She engages in ongoing training to enhance her skills in MINDBODY software, as well as her understanding of the company and industry. This commitment to continuous learning enables her to provide informed support and training to clients, ensuring they are well-equipped to utilize the software.
Background
Before joining Mindbody, Courtney worked at Land Gorilla as Manager of Vendor Services from 2014 to 2018. During her four years in this position, she managed various projects related to vendor services, which included recording daily use tutorials and managing a software template. This experience contributed to her skills in project management and client support.
Training and Client Support
Courtney conducts a variety of training sessions at Mindbody, including refresher, datashare, franchise, and salon trainings. These sessions are designed to ensure that clients are proficient in using the software and can effectively meet their business objectives. Her role in facilitating these trainings underscores her commitment to client success and satisfaction.