Fernando Menera
About Fernando Menera
Fernando Menera is an SMB Account Manager at Mindbody, where he manages a portfolio of 800 accounts across the U.S. and Latin America. He previously worked at Better.com and Enterprise, achieving notable sales and retention successes.
Work at Mindbody
Fernando Menera has been employed at Mindbody as an SMB Account Manager since 2022. In this role, he manages a portfolio of 800 accounts across the U.S. and Latin America. He utilizes CRM platforms such as Salesforce and Outreach to oversee client relationships and ensure effective communication. His responsibilities include identifying potential issues through comprehensive dashboard reporting and engaging in proactive outreach to prevent client churn.
Previous Experience at Better.com
Prior to his current position, Fernando worked as an Account Executive at Better.com from 2021 to 2022 in Oakland, California. During his tenure, he exceeded monthly upselling goals by 45% for his accounts in September and October 2022. His performance led to recognition as the Top New Account Manager for September 2022, highlighting his effectiveness in driving sales and managing client relationships.
Career Development at Enterprise
Fernando began his career as a Management Trainee at Enterprise from 2019 to 2020 in San Jose, California. He achieved a 100% retention rate for his account portfolio, demonstrating his ability to maintain client satisfaction and loyalty. This experience provided him with a solid foundation in account management and customer service.
Educational Background
Fernando Menera earned a Bachelor of Science degree in Entrepreneurial and Small Business Operations from Menlo College. His educational background has equipped him with the skills necessary for managing small to medium-sized business accounts effectively.
Internship Experience at Steve & Kate's Camp
Before his roles in account management, Fernando served as a Marketing Intern at Steve & Kate's Camp from 2018 to 2019 in San Jose, California. During this internship, he achieved 100% quota in the first two months of selling in the SMB Expand Fitness Sales Funnel, showcasing his early aptitude for sales and marketing strategies.