Francisco Silva
About Francisco Silva
Francisco Silva serves as a Customer Service Manager and Technical Support Team Lead at MINDBODY, Inc., where he has worked since 2017.
Work at Mindbody
Francisco Silva has been employed at MINDBODY, Inc. since 2017. He holds dual roles within the company, serving as both Customer Service Manager and Technical Support Team Lead. In these positions, he oversees customer service operations and leads a technical support team, contributing to the overall efficiency and effectiveness of the company's service delivery.
Customer Service Management Experience
As Customer Service Manager at MINDBODY, Francisco Silva is responsible for managing customer interactions and ensuring high levels of satisfaction. His role involves developing customer service strategies and overseeing the implementation of best practices to enhance the customer experience.
Technical Support Leadership
In his capacity as Technical Support Team Lead, Francisco Silva guides a team focused on resolving technical issues faced by customers. He ensures that the team is equipped with the necessary tools and knowledge to provide effective support, contributing to the resolution of customer inquiries and technical challenges.
Professional Tenure
Francisco Silva has accumulated seven years of experience at MINDBODY, Inc. since joining in 2017. His long tenure reflects his commitment to the organization and his role in enhancing customer service and technical support functions.