Garrett Smith
About Garrett Smith
Garrett Smith is a Business Analyst at Mindbody, where he has worked since 2015, focusing on system updates and new product launches. He previously served as Senior Manager of Client Services at Grade Potential Tutoring and holds a Bachelor of Arts in Psychology from UC Santa Barbara.
Work at Mindbody
Garrett Smith has been employed at Mindbody as a Business Analyst since 2015. In this role, he has contributed to the organization for nine years in San Luis Obispo County, California. His responsibilities include implementing requirements for continuous system updates, which encompass field updates and validation rule updates. He has also managed projects and developed requirements for new sales motions. Additionally, Garrett has designed and implemented go-to-market processes for several new add-on product launches at Mindbody, Inc.
Previous Experience at Grade Potential Tutoring
Before joining Mindbody, Garrett Smith worked at Grade Potential Tutoring as the Senior Manager of Client Services from 2011 to 2015. During his four years in this position, he was responsible for overseeing client services and ensuring the satisfaction of clients in the San Luis Obispo, California area. His role involved managing client relationships and delivering effective service solutions.
Education and Expertise
Garrett Smith studied at the University of California, Santa Barbara, where he earned a Bachelor of Arts in Psychology from 2007 to 2011. His educational background provides him with insights into human behavior, which can be beneficial in understanding client needs and stakeholder expectations in his professional roles.
Project Management Skills
Garrett has experience acting as his own project manager, effectively managing timelines and stakeholder expectations. He has gathered and implemented requirements for sales and support stakeholders as part of a full internal systems relaunch, demonstrating his ability to handle complex projects and coordinate with various teams.