Hannah Duckett
About Hannah Duckett
Hannah Duckett is a Manager of Customer Success at Mindbody, with a diverse background in customer service and retail management, including significant roles at Yelp and Nordstrom. She holds a Bachelor of Science and a Bachelor of Arts from the University of Arizona, where she studied Retailing and Consumer Sciences as well as French Language and Translation.
Current Role at Mindbody
Hannah Duckett serves as the Manager of Customer Success at Mindbody. She has held this position since 2020, contributing to the company's mission of empowering businesses in the wellness industry. In her role, she focuses on enhancing customer experiences and ensuring client satisfaction through effective support and engagement strategies.
Previous Experience at Yelp
Hannah Duckett has extensive experience at Yelp, where she worked in various roles from 2015 to 2020. She started as an Account Manager and later transitioned to Associate Manager for Local Accounts. In 2017, she became a Manager in Customer Success, where she developed a Customer Success Team aimed at assisting small business owners with Yelp Ads. Additionally, she served as a Training Specialist for Restaurant Success, focusing on training and development.
Background in Retail Management
Hannah Duckett has a solid foundation in retail management, having worked at Nordstrom in multiple capacities. She began as an Intern and progressed to roles such as Assistant Department Manager for Men's Apparel and Department Manager for Women's Core Division. Her experience includes personal styling and team leadership, where she emphasized relationship building and customer service.
Education and Academic Involvement
Hannah Duckett earned a Bachelor of Science in Retailing and Consumer Sciences and a Bachelor of Arts in French Language and Translation from the University of Arizona, completing her studies from 2009 to 2013. During her academic career, she served on the Student Advisory Board for the Terry J. Lundgren Center for Retailing, facilitating connections between students and retail companies.
Leadership Philosophy
Hannah Duckett is passionate about leadership and focuses on building strong relationships within her teams. She emphasizes the importance of caring for team members and fostering an environment that encourages personal and professional growth. Her leadership style is centered around developing result-driven individuals who can contribute effectively to their organizations.