Hugo Moreno
About Hugo Moreno
Hugo Moreno is a Strategic Account Manager II at Mindbody, where he has worked since 2018 to manage relationships with top brands and enhance member experiences. He previously held roles at Mindbody, Safran, and Santa Barbara Car Co, focusing on customer success, quality control, and operations management.
Work at Mindbody
Hugo Moreno has been employed at Mindbody since 2017, initially serving as a Customer Success Associate before advancing to the role of Strategic Account Manager II in 2018. In his current position, he manages relationships with top brands, ensuring a world-class experience for clients. His role involves leveraging technology to enhance member experiences and retention metrics. He collaborates closely with Mindbody's support team to utilize data insights that drive growth initiatives.
Previous Experience
Prior to his tenure at Mindbody, Hugo Moreno worked as a Quality Control Manager at Safran from 2014 to 2016. In this role, he focused on maintaining quality standards and operational efficiency. Before that, he served as Operations Manager at Santa Barbara Car Co from 2010 to 2014, where he oversaw daily operations and contributed to process improvements. These positions provided him with a strong foundation in management and operational excellence.
Education and Expertise
While specific educational details are not provided, Hugo Moreno's professional experience reflects expertise in account management, customer success, and quality control. His background in leveraging technology for enhanced customer experiences indicates a strong understanding of data analytics and operational strategies. This expertise supports his current focus on improving retention metrics and driving growth initiatives at Mindbody.
Background
Hugo Moreno is based in San Luis Obispo, California, where he has developed his career in customer success and account management. His work history includes significant roles in various industries, including technology and quality control. This diverse background has equipped him with a broad skill set applicable to his current role at Mindbody, where he focuses on client relationships and enhancing user experiences.