Jade Congleton
About Jade Congleton
Jade Congleton is a Senior Customer Support Specialist at MINDBODY, Inc., with a strong background in customer engagement and event planning. She has held various roles in management and marketing, contributing to diversity initiatives within her current organization.
Work at MINDBODY
Jade Congleton has been employed at MINDBODY, Inc. as a Senior Customer Support Specialist since 2017. In this role, she focuses on enhancing customer engagement and support processes. Her responsibilities include addressing customer inquiries and ensuring satisfaction with the company's services. Jade's contributions have been integral to the company's customer support strategy.
Previous Experience in Retail Management
Before joining MINDBODY, Jade Congleton held various positions in retail management. She worked as a Store Manager at Letarte Inc. from 2014 to 2016 in Southampton, NY, where she managed store operations and customer service. Following this, she served as Associate General Manager at Kyle | Alene Too for one year in 2016. These roles helped her develop strong leadership and operational skills.
Background in Social Media and Marketing
Jade has experience in social media and marketing, having worked as a Social Media Coordinator at NPV for eight months in 2016. This position allowed her to develop marketing strategies that enhanced customer engagement. Additionally, her expertise in marketing strategy is evident in her ability to apply innovative approaches to improve customer interactions.
Education and Early Career
Jade Congleton studied at Southampton High School. She began her career in sales operations as a Sales Operations Specialist at Naturopathica Holistic Health from 2010 to 2012. This early experience laid the foundation for her future roles in customer support and management.
Leadership in Diversity and Inclusion
Jade serves as an ERG and Diversity Leader at MINDBODY, where she contributes to diversity and inclusion initiatives within the organization. Her involvement in these initiatives reflects her commitment to fostering an inclusive workplace culture.