Jay Kelly
About Jay Kelly
Jay Kelly serves as the Director of Product, Enterprise & AI Tools at Mindbody, where he leads product development for large accounts and oversees the API and partner ecosystem strategy. He has held various product management roles at companies like WHOOP, Indigo, and TripAdvisor, and he holds an MBA from Harvard Business School.
Current Role at Mindbody
Jay Kelly serves as the Director of Product, Enterprise & AI Tools at Mindbody, a position he has held since 2023. In this role, he leads product development efforts aimed at serving large, multi-studio strategic accounts. He is responsible for overseeing the public API and partner ecosystem strategy, ensuring that Mindbody's offerings align with the needs of its enterprise clients. Additionally, he drives the strategy for adopting AI tools to enhance productivity and customer service within the organization.
Previous Experience at Indigo
Prior to his current role, Jay Kelly worked at Indigo in various capacities. He served as Director of Product Management for Indigo Merchandise from 2022 to 2023. Before that, he held the position of Group Product Manager for Post-Transaction Experience & Platform from 2021 to 2022. His tenure at Indigo also included roles as Product Lead for Post-Transaction Software and Senior Product Manager, contributing to the company's product strategy and execution.
Experience at TripAdvisor
Jay Kelly has significant experience from his time at TripAdvisor, where he worked from 2016 to 2019. He started as a Product Manager and later advanced to Senior Product Manager for Core Experience. During his two years at TripAdvisor, he focused on enhancing user experiences and product offerings, contributing to the company's growth and customer satisfaction.
Educational Background
Jay Kelly studied at Harvard University, where he earned an A.B. in History from 2006 to 2010. He furthered his education at Harvard Business School, obtaining a Master of Business Administration (MBA) from 2014 to 2016. His academic background provides a strong foundation for his career in product management and strategy.
Early Career and Other Roles
Before his roles in product management, Jay Kelly gained experience as a Senior Analyst at Altman Vilandrie & Company from 2010 to 2012. He also held various positions at YaSabe.com, including Product Manager and Director of Product Strategy. His early career included internships at Audax Group and a summer analyst role at Altman Vilandrie & Company, which contributed to his expertise in product strategy and management.