Jessika Julius
About Jessika Julius
Jessika Julius is a Senior Technical Account Manager at Mindbody, where she has worked in various roles since 2015. She has extensive experience in sales operations and customer satisfaction, with a career spanning over two decades in the computer software and retail industries.
Current Role as Senior Technical Account Manager
Jessika Julius currently holds the position of Senior Technical Account Manager at Mindbody, a role she has occupied since 2021. In this capacity, she leverages her extensive experience in technical support and customer satisfaction to manage technical accounts effectively. Her responsibilities include ensuring client needs are met and fostering strong relationships with customers. This position builds on her previous roles within the company, allowing her to apply her comprehensive understanding of Mindbody's operations.
Previous Experience at Mindbody
Jessika Julius has held multiple positions at Mindbody, contributing to her in-depth knowledge of the company's services and client requirements. She served as a Customer Implementation Manager for seven months in 2018, followed by a three-year tenure as Technical Support from 2015 to 2018. Additionally, she worked as a Technical Account Manager from 2019 to 2021. These roles have equipped her with a strong foundation in technical support and account management.
Background in Sales and Customer Service
Jessika Julius has a robust background in sales and customer service, having worked as a Sales Representative at Verizon Wireless for six years. She also gained experience in retail as a Mobile Device Expert at Best Buy and as an Assistant Manager at Claire's Inc. and Styles For Less, Inc. This diverse experience has enhanced her ability to understand customer needs and improve service delivery.
Educational Qualifications
Jessika Julius has pursued higher education at Bakersfield College and Allan Hancock College, where she studied general education and earned Associate of Arts degrees. Her academic background has provided her with a solid foundation that supports her professional endeavors in the technical and customer service sectors.
Expertise in Technical Support and Account Management
Jessika Julius possesses expertise in sales operations and technical support, which enhances her effectiveness in managing technical accounts. Her long-standing career in the computer software industry has honed her skills, allowing her to address client needs efficiently. Additionally, her strong background in customer satisfaction and team building complements her role as a Senior Technical Account Manager.