Josh Pierce
About Josh Pierce
Josh Pierce is a Content Designer with a background in technical support and video production. He has worked at MINDBODY since 2014, focusing on creating accessible and engaging instructional videos.
Work at MINDBODY
Josh Pierce has been employed at MINDBODY as a Content Designer since 2014. In this role, he focuses on creating engaging and accessible tutorial videos. He utilizes tools such as Adobe Creative Suite, Camtasia, and Captivate to enhance instructional content. His work emphasizes best practices for video content, including the implementation of standardized subtitles and diverse representation in names and genders. He has been instrumental in organizing and directing film shoots using high-definition 4k cameras, ensuring that the video production meets high standards.
Previous Experience at Fusion Contact Centers
Before joining MINDBODY, Josh Pierce worked at Fusion Contact Centers as a Technical Support Team Lead from 2008 to 2014. His tenure lasted six years in Santa Maria, California. In this position, he gained valuable experience in technical support, which contributed to his skill set in content design and video production.
Education and Expertise
Josh Pierce studied at Allan Hancock College, where he achieved an Associate of Arts (AA) degree in Liberal Arts and Sciences, General Studies and Humanities from 2005 to 2008. He also earned an Associate of Science (AS) degree in Film and Video Production during the same period. This educational background has provided him with a solid foundation in both the technical and creative aspects of content design.
Video Content Quality Initiatives
In his current role, Josh Pierce developed a method to rate and track video content quality. This initiative aims to enhance the overall standard of instructional videos produced at MINDBODY. His commitment to increasing representation and accessibility in instructional content is a key aspect of his work, ensuring that diverse audiences can engage with the materials effectively.