Katherine Mc Keon
About Katherine Mc Keon
Katherine McKeon is a Customer Implementation Manager at Mindbody, where she has worked since 2022. She has a diverse background in customer implementation, training coordination, and youth development, with previous roles at the Consumer Financial Protection Bureau and the Peace Corps.
Current Role at Mindbody
Katherine Mc Keon serves as a Customer Implementation Manager at Mindbody, a position she has held since 2022. In this role, she is responsible for overseeing the implementation of customer solutions and ensuring a smooth transition for clients. Her work involves managing projects and collaborating with various teams to enhance customer experiences. Katherine is based in Scottsdale, Arizona, where she has been contributing to the company's goals for two years.
Previous Experience at Mindbody
Before her current role, Katherine worked at Mindbody as an Implementation Specialist from 2021 to 2022. During her seven-month tenure, she focused on facilitating customer onboarding processes and providing support to clients. Her contributions during this period laid the groundwork for her advancement to Customer Implementation Manager.
Experience at Consumer Financial Protection Bureau
Katherine served as a Training Coordinator at the Consumer Financial Protection Bureau (CFPB) from 2016 to 2018. In this role, she was responsible for developing and implementing training programs within the organization. Her work contributed to enhancing the skills and knowledge of employees in the Washington D.C. Metro Area.
Educational Background
Katherine Mc Keon studied at Arizona State University, where she earned a Bachelor of Science (B.S.) in Human Communication from 2009 to 2012. Additionally, she attended the Aveda Institute Phoenix, completing a program in Aesthetician/Esthetician and Skin Care Specialist in 2019. Her educational background supports her diverse career in customer implementation and training.
Professional Development and Initiatives
Katherine participates in the MINDBODY Aspiring Leaders program and the 2023 mentorship program, focusing on leadership development. She has facilitated significant process improvements, including the overhaul of mid-market process documentation, which earned her team recognition. Katherine also drives the Brand Migration process for new Booker brands, demonstrating her project management skills and attention to detail.