Katie Caulfield
About Katie Caulfield
Katie Caulfield is a Digital Engagement Manager with a background in customer success and operations management. She has worked at Mindbody and BARRE + bay wreath, and holds a Bachelor of Science in Business Administration from San Diego State University.
Current Role as Digital Engagement Manager
Katie Caulfield currently serves as the Digital Engagement Manager at Mindbody, a position she has held since 2023. In this role, she focuses on enhancing customer interactions and improving digital strategies to foster engagement. Her responsibilities include developing and implementing initiatives that align with the company's goals in the wellness and fitness industry.
Experience at Mindbody
Katie Caulfield has a history with Mindbody, where she initially worked as a Customer Success Intern for four months in 2022. Following her internship, she transitioned to the role of Customer Success Manager I, serving for ten months until 2023. During her time at Mindbody, she contributed to customer support and success initiatives, enhancing client relationships and satisfaction.
Professional Background in Operations and Marketing
Before her tenure at Mindbody, Katie worked as the Operations & Marketing Manager at BARRE + bay wreath in La Jolla, California, from 2020 to 2022. In this role, she managed operational tasks and marketing strategies, contributing to the growth and visibility of the business. Additionally, she served as a Barre Instructor at the same establishment for six months, where she led fitness classes.
Educational Background
Katie Caulfield studied at San Diego State University, where she earned a Bachelor of Science in Business Administration and Management from 2018 to 2021. This academic background provided her with foundational knowledge in business principles, which she applies in her professional roles. Prior to university, she completed her high school education at Burlingame High School, graduating in 2018.
Early Career Experience
Katie's early career includes various roles in customer service and sales. She worked as a Front Desk Receptionist and Childcare Attendant at The Dailey Method from 2017 to 2020, and as a Sales Associate at Equinox for eight months in 2019 to 2020. These positions helped her develop strong interpersonal skills and a customer-focused approach.