Kyra Prentice
About Kyra Prentice
Kyra Prentice is a Senior Customer Support Specialist in Payments at Mindbody, where she has worked since 2017. She has previous experience in customer service and management roles at various companies, including BMW of Bakersfield and Xerox.
Current Role at Mindbody
Kyra Prentice serves as a Senior Customer Support Specialist focused on payments at Mindbody. She has held this position since 2017, contributing to the company's customer support operations for over seven years. In her role, she addresses customer inquiries related to payment processing and ensures a smooth experience for users of Mindbody's services.
Previous Experience in Customer Service
Before joining Mindbody, Kyra Prentice accumulated diverse customer service experience. She worked as a Front Desk Receptionist at BMW of Bakersfield from 2014 to 2015. Additionally, she served as an Assistant Manager at Check Into Cash for six months in 2014. Her background in customer-facing roles has equipped her with skills essential for effective communication and problem-solving.
Experience in Supervision and Collections
Kyra Prentice has experience in supervisory and collections roles. She worked as a Supervisor at Xerox from 2010 to 2013, overseeing team operations. Following this, she took on the role of Collections Specialist at Account Control Technology, Inc. for ten months in 2014 to 2015. These positions have contributed to her understanding of operational management and financial processes.
Educational Background
Kyra Prentice studied at Bakersfield College, where she completed a program in General Studies in 2009. She also attended Lyles Bakersfield College of Beauty, achieving a qualification in Cosmetology. This educational background has provided her with a foundation in both general education and specialized cosmetology skills.