Lydia Westwood
About Lydia Westwood
Lydia Westwood is a Technical Account Manager at Mindbody, where she has worked since 2018. She has a diverse background in beauty and wellness, with experience in spa management and a solid educational foundation in massage and culinary arts.
Work at Mindbody
Lydia Westwood has been employed at Mindbody as a Technical Account Manager since 2018. In this role, she is responsible for managing client accounts and ensuring the effective use of Mindbody's software solutions. Her experience in the wellness and spa industry contributes to her ability to address client needs and enhance user satisfaction. Based in Sydney, New South Wales, Australia, she has developed a strong understanding of the technical aspects of the platform and its application in the wellness sector.
Education and Expertise
Lydia Westwood has a diverse educational background in wellness and culinary arts. She studied at Auckland University of Technology, where she focused on Culinary Arts and Related Services, achieving a London City and Guilds certification in 2008. She furthered her expertise in beauty and wellness by obtaining a Diploma in Beauty and Spa Therapy from Elite International College of Beauty and Spa Therapies in 2010. Additionally, she studied Applied Aromatherapy at the New Zealand College of Massage, earning a certificate in 2011.
Background in Spa Management
Lydia Westwood has accumulated significant experience in spa management and training. She served as a Spa Trainer and Acting Spa Supervisor at The Langham Auckland's Chuan Spa from 2012 to 2014. Her role involved training staff and overseeing spa operations. She also worked as a Spa Supervisor at Waldorf Astoria Amsterdam from 2015 to 2016, where she managed spa services and staff. This background has equipped her with the skills necessary for her current position at Mindbody.
Previous Work Experience
Prior to her current role at Mindbody, Lydia Westwood held various positions in the wellness industry. She worked as a Sales Specialist at Villo for a brief period in 2020 in Sydney, New South Wales, Australia. Her experience in sales complements her technical account management skills, allowing her to effectively communicate with clients and understand their needs. Her diverse roles across different locations have contributed to her comprehensive understanding of the wellness sector.