Marc Nowa
About Marc Nowa
Marc Nowa is a Customer Support Specialist at MINDBODY, Inc. in Wyboston, UK, with over 11 years of experience in client support and a background in Computing and Psychology.
Work at Mindbody
Marc Nowa has been employed at MINDBODY, Inc. as a Customer Support Specialist since 2013. He operates from Wyboston, UK, and has accumulated 11 years of experience in this role. His responsibilities include addressing client inquiries and resolving issues through various communication channels such as phone, chat, and email. Marc acts as a liaison between clients and internal teams, ensuring effective communication regarding software bugs and other technical matters.
Education and Expertise
Marc Nowa studied at Milton Keynes College from 2014 to 2015, focusing on Psychology, Sociology, and Maths. He achieved qualifications in these subjects during his one-year program. He furthered his education at the University of Northampton, where he completed a Bachelor of Engineering in Computing with a specialization in Computer Networks Engineering from 2016 to 2021. His educational background supports his technical skills, particularly in SQL, which he applies in his customer support role.
Technical Skills and Responsibilities
Marc possesses technical skills in SQL, which he utilizes to perform technical support tasks effectively. His role involves resolving client issues and communicating software bugs to the Quality Assurance and Development Teams. This technical expertise enhances his ability to provide comprehensive support and ensures that client concerns are addressed promptly and accurately.
Background
Marc Nowa has a diverse educational background that includes studies in psychology and sociology, as well as engineering. His experience in customer support spans over a decade, during which he has developed strong communication skills and a deep understanding of client needs. His role at MINDBODY, Inc. reflects his commitment to providing quality support and fostering positive client relationships.