Michael Weller
About Michael Weller
Michael Weller is an Integration Coordinator at MINDBODY, Inc., where he has worked since 2015. Previously, he led a record-breaking Christmas sales period for the Technology department at John Lewis and has extensive experience in sales coaching and team management.
Work at MINDBODY
Michael Weller has been serving as the Integration Coordinator at MINDBODY, Inc. since 2015. In this role, he assists a global client base, providing support to clients in the EMEA, ANZ, and NA regions. His responsibilities include managing client expectations and resolving issues efficiently, utilizing de-escalation and first point resolution skills. He works with Excel spreadsheets to integrate credentials and set up client sites for payments, demonstrating attention to detail and effective communication with the US office.
Previous Experience at John Lewis
Before joining MINDBODY, Michael Weller worked at John Lewis from 2012 to 2015 as a Sales Coach in Milton Keynes, United Kingdom. He managed a team of 14 partners in the technology department, focusing on sales coaching and performance monitoring. Additionally, he served as an assistant manager to six members of the audio section, where he was responsible for setting up training and addressing any arising issues. During his tenure, he led the Christmas sales period for the Technology department, breaking a store record for the most money taken over the first three days of the sale.
Education and Expertise
Michael Weller graduated with a BA Hons 2:1 in Classical Civilisations from Roehampton University. His academic focus included a dissertation that examined the socio-political context of ancient history and its modern-day political uses. He studied at the University of Roehampton from 2007 to 2010, gaining a strong foundation in classical studies that informs his analytical skills in his professional roles.
Skills and Competencies
In his current role at MINDBODY, Michael Weller utilizes a range of skills to effectively manage client interactions. His expertise in de-escalation and first point resolution allows him to address client issues promptly. He demonstrates proficiency in using Excel spreadsheets for integrating credentials and setting up client payment sites. His ability to communicate effectively with both clients and the US office highlights his strong interpersonal skills and attention to detail.