Nikki Degenaars
About Nikki Degenaars
Nikki Degenaars is a Payments Account Manager with extensive experience in sales and account management. She has worked at various companies, including Ezidebit and ALDI Stores Australia, and holds a Bachelor’s Degree in Law from the University of New England.
Work at Mindbody
Nikki Degenaars has been serving as a Payments Account Manager at Mindbody since 2020. In this role, she is responsible for managing payment solutions and ensuring client satisfaction. Her position involves working closely with clients to optimize their payment processes and achieve their business goals. Based in Brisbane, Australia, she has leveraged her previous experience in sales and account management to enhance the company's payment services.
Previous Experience at Ezidebit
Before joining Mindbody, Nikki worked at Ezidebit from 2017 to 2020 as an Internal Sales Representative and Key Account Specialist. During her three years in this role, she focused on managing complex commission structures to meet sales targets and key performance indicators (KPIs). This position allowed her to develop strong sales and negotiation skills, which she has applied in her subsequent roles.
Education and Expertise
Nikki Degenaars studied at the University of New England, where she pursued a Bachelor’s Degree in Law from 2012 to 2013. Although she deferred her law degree to concentrate on a career in sales, her educational background has contributed to her analytical and negotiation skills. Additionally, she completed her Senior Secondary Certificate of Education at Ormiston College from 2009 to 2011, laying the foundation for her future academic and professional endeavors.
Career Background
Nikki's career began with various roles that provided her with a diverse skill set. She worked as a Warehouse Operator at ALDI Stores Australia for six months in 2015-2016. Following that, she served as a Customer Service and Sales Agent at TSA Group for five months in 2016. These early experiences contributed to her understanding of customer service and sales dynamics, which she later applied in her roles at Ezidebit and Mindbody.
Salesforce Skills Development
Throughout her career, Nikki has developed advanced skills in Salesforce, a leading customer relationship management (CRM) platform. This expertise has enabled her to enhance both inbound and outbound sales processes, streamlining operations and improving client interactions. Her proficiency in Salesforce is a significant asset in her current role at Mindbody, where effective management of client relationships is crucial.