Robert Gilto
About Robert Gilto
Robert Gilto serves as the Lead Customer Support at Mindbody in Sydney, Australia. He holds a Master's degree in Data Science from James Cook University and has completed both a Bachelor's degree in Business/Commerce and an Engineer's degree in Computer Software Engineering from the University of Technology Sydney.
Work at Mindbody
Robert Gilto has served as the Lead Customer Support at Mindbody since 2019. In this role, he is responsible for overseeing customer support operations, ensuring high levels of service and satisfaction. His tenure at Mindbody has spanned five years, during which he has contributed to the development and implementation of support strategies that enhance customer experience. The company, known for its wellness and business management solutions, benefits from his expertise in customer relations.
Education and Expertise
Robert Gilto holds a Master's degree in Data Science from James Cook University, which he completed from 2020 to 2023. Prior to this, he earned a Bachelor's degree in Business/Commerce and an Engineer's degree in Computer Software Engineering from the University of Technology Sydney, both completed between 2000 and 2006. His educational background equips him with a diverse skill set, combining technical knowledge with business acumen.
Background
Robert Gilto's educational journey began at the University of Technology Sydney, where he pursued studies in both Business/Commerce and Computer Software Engineering. After completing his undergraduate studies, he furthered his education by obtaining a Master's degree in Data Science from James Cook University. His academic experiences have laid a strong foundation for his career in customer support and technology.
Professional Experience
With a career spanning several years, Robert Gilto has developed significant expertise in customer support and technology. His role at Mindbody as Lead Customer Support highlights his ability to manage customer interactions effectively. His background in data science and software engineering complements his professional experience, allowing him to approach customer support with a technical perspective.