Simona Bagnato
About Simona Bagnato
Simona Bagnato is a Customer Implementation Manager at Mindbody, where she has worked since 2015. She has a diverse educational background in customer service, education, and foreign languages.
Work at Mindbody
Simona Bagnato has served as a Customer Implementation Manager at Mindbody since 2015. In this role, she is responsible for overseeing the implementation of customer solutions and ensuring a smooth onboarding process for clients. Her tenure at Mindbody spans nine years, during which she has contributed to enhancing customer experiences and optimizing service delivery in the United Kingdom.
Education and Expertise
Simona Bagnato has a diverse educational background. She completed an online course in Customer Service at Alison from 2016 to 2017. Additionally, she studied Junior High/Intermediate/Middle School Education and Teaching at My Distance Learning College, earning a Higher Level Teaching Assistant qualification in 2014. She also holds a Master’s degree from Università del Salento, focusing on the educational use of narrative and metaphor in teaching art and music in primary schools, completed in 2009.
Background in Languages
Simona Bagnato has a strong foundation in languages and communication. She studied Foreign Languages and Literatures at Jobs in Italy, achieving the title of Cultural Linguistic Mediator from 2000 to 2004. Furthermore, she earned a Laurea Specialistica in Lingue Straniere per la Comunicazione Internazionale from L'Orientale- Napoli between 2005 and 2008. This background supports her role in customer implementation, where effective communication is essential.
Previous Work Experience
Before joining Mindbody, Simona Bagnato worked as a Salesperson at The Breadshop Company Ltd. from 2011 to 2015. During her four years in this role in the United Kingdom, she gained experience in customer service and sales, which has contributed to her skills in managing customer implementations effectively.