Tyler Jensen Smith, Cpa, Cisa, M Acc

Tyler Jensen Smith, Cpa, Cisa, M Acc

Director Of Customer Success @ MindBridge AI

About Tyler Jensen Smith, Cpa, Cisa, M Acc

Tyler Jensen Smith is the Director of Customer Success at MindBridge, where he leads a team focused on client satisfaction and growth. He also serves as a professor at Bishop's University, teaching advanced courses in accounting and business technology.

Work at MindBridge AI

Tyler Jensen Smith serves as the Director of Customer Success at MindBridge AI since 2023. In this role, he leads a team of customer success managers, focusing on enhancing client satisfaction, retention, and growth across diverse industries and geographies. His contributions to operations and strategy leverage his expertise in data analytics, visualization, automation, and business intelligence.

Education and Expertise

Tyler Jensen Smith holds a Master of Accounting from the Sprott School of Business at Carleton University, completed in 2020. He also achieved a CPA designation from CPA Canada between 2019 and 2022. Additionally, he is pursuing a Certificate in Sustainable Business Strategy from Harvard Business School Online since 2020. He holds a CISA certification from ISACA, indicating his proficiency in information systems audit and control.

Professional Background

Prior to his current role at MindBridge AI, Tyler worked at Keboola as a Data Consultant and Head of Professional Services from 2022 to 2023. He has extensive experience at PwC Canada, where he held various positions in Risk Assurance Services, including Senior Associate and Experienced Associate, from 2019 to 2022. His early career included roles at CLV Group and leadership positions in the Bishop's University Commerce Society.

Teaching Experience

Tyler Jensen Smith has been a professor at Bishop's University since 2022, where he teaches advanced undergraduate courses in accounting and business technology. His role as an educator complements his professional experience, allowing him to share practical insights with students while contributing to their academic development.

Leadership Roles

Throughout his career, Tyler has held various leadership positions, including President and Vice President of Finance at the Bishop's University Commerce Society. He also served as a Portfolio Manager for the SEED Portfolios - Student Investment Fund, where he managed financial assets in the financial and REIT sectors. These roles demonstrate his commitment to leadership and mentorship in academic and professional settings.

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