Jess Franklin

Jess Franklin

Growth Product Manager @ Mindset Health

About Jess Franklin

Jess Franklin is a Growth Product Manager at Mindset Health, with a diverse background in engineering, marketing, and startups. They have held various roles, including Digital Marketing Manager and Community Manager, and are dedicated to personal development and understanding human behavior.

Current Role at Mindset Health

Jess Franklin serves as the Growth Product Manager at Mindset Health, a position held since 2021. In this role, Jess focuses on driving product growth and enhancing user engagement. The responsibilities include analyzing market trends, developing strategies for product improvement, and collaborating with cross-functional teams to achieve business objectives. Jess's work contributes to Mindset Health's mission of providing innovative mental health solutions.

Previous Experience in Marketing and Community Management

Prior to the current role, Jess held the position of Digital Marketing Manager at Mindset Health from 2020 to 2021. Before that, Jess worked as the Community Manager at The Generator, Monash University's startup accelerator, from 2018 to 2019. Additionally, Jess was employed at BROSA as the Email & Retention Marketing Manager for one year in 2016. These roles involved developing marketing strategies, managing community engagement, and enhancing customer retention.

Educational Background

Jess Franklin attended Monash University, where they earned two degrees. From 2004 to 2008, Jess completed a Bachelor of Science in Mathematics and a Bachelor of Engineering in Mechanical Engineering. This educational foundation provided Jess with analytical and technical skills applicable across various fields, including engineering and product management.

Diverse Professional Background

Jess has a diverse professional background that spans multiple industries, including engineering, startups, and marketing. Before transitioning into marketing and product management, Jess worked as a Consulting Acoustic Engineer at Watson Moss Growcott Acoustics from 2012 to 2016. Additionally, Jess founded Rise Relationships, focusing on a human-centric approach to building startups and solving complex problems.

Personal Development and Influences

Jess invests 2-3 hours daily in self-learning and personal development, emphasizing the importance of understanding human behavior to address challenges effectively. Influences include figures such as Robert Keegan, Sri Nisargadatta Maharaj, and Esther Perel, as well as personal inspiration from their mother. This focus on personal growth informs Jess's professional approach and advocacy for addressing the root causes of challenges.

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