Heidi Halverson
About Heidi Halverson
Heidi Halverson serves as a COVID-19 Case Investigator at the Minnesota Department of Health, a position she has held since 2020. With a background in health facility complaints and quality improvement, she brings over two decades of experience in public health and management.
Work at Minnesota Department of Health
Heidi Halverson has been employed at the Minnesota Department of Health since 2018. She currently serves as a COVID-19 Case Investigator, a role she has held since 2020. In this position, she is responsible for investigating and managing COVID-19 cases to help control the spread of the virus. Prior to this role, she worked as a Triage Specialist in the Office of Health Facility Complaints from 2018 to 2019. Additionally, she has been involved in Background Studies since 2019, contributing to the department's efforts in ensuring the safety and well-being of vulnerable populations.
Education and Expertise
Heidi Halverson earned her Bachelor of Arts degree from the University of Wisconsin-River Falls, where she studied Journalism and Political Science from 1988 to 1991. This educational background has equipped her with skills in communication and critical thinking, which are essential in her roles within public health. Her expertise spans case investigation, triage, and quality improvement, reflecting a strong foundation in health services and management.
Background
Before joining the Minnesota Department of Health, Heidi Halverson worked for The MENTOR Network as a Quality Improvement Manager for 21 years, from 1997 to 2018. During her tenure there, she focused on enhancing service quality and compliance within the organization. Her extensive experience in health services management has contributed to her current roles in public health, particularly in case investigation and background studies.
Professional Experience
Heidi Halverson's professional experience includes significant roles at the Minnesota Department of Health and The MENTOR Network. At the Minnesota Department of Health, she has held positions that involve direct interaction with health facility complaints and case management. Her previous role as a Quality Improvement Manager involved overseeing quality assurance processes, which has informed her current work in public health. This diverse experience has provided her with a comprehensive understanding of health systems and regulatory compliance.