Julene Erickson

Julene Erickson

Customer Service Specialist, Senior @ Minnesota Department of Health

About Julene Erickson

Julene Erickson is a Senior Customer Service Specialist at the Minnesota Department of Health, where she has worked since 2014. With over 20 years of experience in administrative and HR roles, she demonstrates strong communication skills and effective task supervision.

Work at Minnesota Department of Health

Julene Erickson has served as a Customer Service Specialist, Senior at the Minnesota Department of Health since 2014. In this role, she has accumulated significant experience in customer service within the healthcare sector. Her responsibilities include managing inquiries and providing support to individuals and teams, ensuring effective communication and service delivery. Erickson's tenure at the department reflects her commitment to public service and her ability to navigate complex policies and procedures.

Previous Experience in State of Minnesota

Prior to her current role, Julene Erickson held several positions within the State of Minnesota. She worked as an Unemployment Insurance Analyst from 2009 to 2010, followed by two years as an Office and Administrative Specialist from 2010 to 2012. Additionally, she served as a Human Resources Technician 1 from 2012 to 2014. These roles provided her with a solid foundation in administrative and human resources functions, enhancing her skills in task supervision and project delegation.

Background in Administrative Support

Julene Erickson began her career as an Executive Administrative Assistant at American Express, where she worked from 2007 to 2009. This position allowed her to develop strong organizational and communication skills. With over 20 years of experience in administrative and HR roles, Erickson has demonstrated proficiency in managing day-to-day operations and supporting teams effectively.

Skills and Competencies

Julene Erickson exhibits a range of skills that contribute to her effectiveness in her roles. She is known for her strong communication and interpersonal skills, which facilitate collaboration and support within her teams. Erickson is adept at prioritizing tasks and meeting deadlines, even in fast-paced environments. Her self-motivation and ability to coordinate department functions are key attributes that enhance her performance.

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