Ashley Mullins
About Ashley Mullins
Ashley Mullins serves as a Customer Service Shift Manager at Minted, a position she has held since 2013. She studied at California State University-Sacramento from 2004 to 2007.
Work at Minted
Ashley Mullins has been employed at Minted since 2013, serving as a Customer Service Shift Manager. In this role, she oversees customer service operations, ensuring that team members provide effective support to customers. Her responsibilities include managing shift schedules, training staff, and addressing customer inquiries. With over 11 years of experience in this position, she has contributed to the development of customer service strategies that enhance the overall customer experience.
Education and Expertise
Ashley Mullins attended California State University-Sacramento from 2004 to 2007, where she completed her studies over a three-year period. Her education has provided her with a foundation in communication and management skills, which she applies in her current role at Minted. The knowledge gained during her academic career supports her ability to lead a customer service team effectively.
Background
Ashley Mullins has a background in customer service management, with a focus on team leadership and operational efficiency. Her career at Minted began in 2013, and she has since gained extensive experience in managing customer service teams. Her role requires a strong understanding of customer needs and the ability to implement solutions that improve service delivery.
Professional Experience
With nearly a decade of experience at Minted, Ashley Mullins has developed a deep understanding of customer service dynamics within the company. Her role as a Shift Manager involves coordinating daily operations and ensuring that customer service representatives are equipped to handle inquiries effectively. This experience has positioned her as a knowledgeable resource within the organization.